Shipments and returns

Your pack shipment

As soon as we receive your payment, our team will prepare and dispatch your order. This operation can take from 24 to 72 hours.

Orders are prepared and dispatched on business days only (from Monday to Friday).

If the product received does not meet the website’s description, you have the possibility to send it back within 7 days lead time counting from the delivery date. Once we receive your returned items, we will proceed to an exchange or issue a refund according to your request.  

 

INTERNATIONAL SHIPPING

We have 5 types of shipping



   Standard Shipping ( Air Mail with Tracking number )

    * Japan / China / Hong Kong / Asia : 1 ~ 2 weeks
    * Canada / North America : 3 ~ 4 weeks
    * Australia /  Europe / Oceania / Middle East Asia : 3 ~ 4 weeks
    * Russia / Brazil / Mexico / South America / Africa : 4 ~ 6  weeks
    * Israel : 4 ~ 7  weeks

    * You can track your package status at the following URL :

       http://trackitonline.ru



   USPS Shipping ( USPS Tracking Number ) 

    * United States : 5 ~ 7 days

    * You can track your package status at the following URL :

       https://tools.usps.com



   Expedited Shipping ( EMS with Tracking Number and Insurance )

    * Worldwide : 3 ~ 5 days

    * You can track your package status at the following URL :

       http://www.track-trace.com/post



   DHL Shipping ( DHL with Tracking number )

    * Worldwide : 2 ~ 3 days

    * You can track your package status at the following URL :

       http://www.dhl.com/



   Canada Post Shipping ( Canada Post Tracking number )

    * Canada : 10 ~ 12 days

    * You can track your package status at the following URL :

       https://tools.usps.com